Terms and Conditions

1.Terms

By purchasing a product or service, you agree to be bound by the terms and conditions set by Scarlet-Ibis-Art . These terms and conditions apply to Scarlet Ibis Art and its websitewww.scarlet-ibis-art.co.uk. From time to time Scarlet-Ibis-Art reserves the right to amend these terms and conditions by updating this text page and the customer is bound by any such modifications or revisions.

2. Contract with Customer

The contract between Scarlet-Ibis-Art and the customer comes into existence upon acceptance of the customers order i.e. when payment has been received. Scarlet-Ibis-Art is entitled to withdraw from contracts in the case of obvious typographical or arithmetical inaccuracies appearing on the Scarlet-Ibis-Art website.

3. Pricing and Availability

The prices are those specified on the Scarlet Ibis Arts website. The standard price, does not include VAT and includes delivery to a mainland UK address.  For applying  a style a fixed fee is charged regardless of the size of the print that is ordered. For some styles an additional fee is charged if more than one face or person is to be depicted in the picture. Prices sizes and availability are subject to change without notice.

4. Delivery of Goods

Scarlet-Ibis-Art will deliver the goods ordered to the delivery / shipping address supplied by the customer. Availability permitting, all orders paid for by credit or debit card will be delivered within 7 to 10 days unless otherwise stated by us in an e mail. Customers are required to sign for the delivery of the goods.

5 Warranties

If the goods delivered are not what the customer ordered, or are damaged Scarlet-Ibis-Art will, if the customer returns them within 7 days either give a refund or where possible replace any damaged or defective goods.

6 Limitations

If you supply Scarlet Ibis Art with an Image then in doing so you warrant that you either own the copyright or have obtained a license or written permission from the copyright owner to use the Image. If at Scarlet Ibis Art we believe you do not have the rights or permissions we may refuse to reproduce your image

Scarlet Ibis Art will not accept any liability for any copyright issues arising from images supplied to us for printing. You will be subject to any costs or damages to Scarlet Ibis Art resulting from any breach of another parties copyright or other rights

Scarlet Ibis Art also reserves the right to refuse to print any images it considers offensive, indecent or obscene . Equally we reserve the right to refuse to work with images that are of poor quality or which are insufficient for the purpose intended by the customer.

7. Return of Prints from the Our designs section

Scarlet-Ibis-Art endeavours to produce artworks of the highest quality however, if for any reason the customer is unhappy with their purchase, they can return it to Scarlet-Ibis-Art .Under the United Kingdoms Distance selling Regulations, if you have received goods you may return goods for exchange or for a refund subject on the following conditions:

You inform us within seven working days of receipt of the item(s). You return the item(s) within 14 days. Goods are returned in a good condition preferably in the original packaging.

The customer bears the cost of returning goods for refund or exchange, except in the case of damaged goods. Please ensure that you CHECK your delivery before signing for it. Scarlet-Ibis-Art is unable to accept liability for damaged items unless this is brought to the attention of the delivery company. Please do not sign for your goods until you have physically checked them and are satisfied that they are in perfect condition.

8. Return of Photo to Art Styled Prints or Your Photo to Canvas Orders

Where the customer has ordered a canvas print with styles, or you have commissioned us to produce prints from your photographs, where a proof has been sent and approved prior to printing then no refund will be given. The exception being where goods were not received in good condition or are damaged in which case they can returned and exchanged. We reserve the right to charge for re-posting items that have been custom made to your requirements.

9. The work

Scarlet-Ibis-Art carries out in-house work in our own studio. However, we reserve the right to sub-contract aspects of the production, packaging or delivery of your work if we deem it suitable or necessary.

10. The completed artwork

Scarlet-Ibis-Art will do its best to ensure that the colours you see are as close as possible to the actual printed product. Unfortunately however we cannot guarantee an exact colour match as onscreen colours and pictures will vary dependent upon your PC monitor settings and resolutions. If you do require an exact colour match then please contact us for more information prior to placing an order.

11. Intellectual property

All the information, text, graphics, pictures flash movies links or computer code on the www.scarlet-ibis-art,co,uk website is the copyright of Scarlet-Ibis-Art. Unauthorised use of the material including the production, storage, modification, distribution or republication without the prior written consent of Scarlet-Ibis-Art, or where applicable, the respective copyright owner(s) is prohibited. The names and logos of Scarlet-Ibis-Art and all related products and services names, design marks and slogans are the trade names, service marks or trade marks of Scarlet-Ibis-Art and may not be used without the prior consent of Scarlet-Ibis-Art.

This document was updated 05 06 2014

Scarlet Ibis Art, 10 Albany Road, Leighton Buzzard, Bedfordshire.LU7 INS Telephone 01525306113